.002 cents == .002 dollars
I just found this over at Ctrl-Alt-Del, and couldn’t help to post it here as well.
This must be THE most excruciating customer support phone call I have ever heard. The fact that the matter is SO SIMPLE that any middle school student would understand it after the first explanation makes it even worse.
The whole story and a transcript of the phone call is here:
http://verizonmath.blogspot.com/
90% of the audio of this call can also be found here:
http://www.youtube.com/watch?v=Gp0HyxQv97Q
Simply unbelievable.
